North Light Solutions was founded in 2010 to provide bespoke crisis management and response services to the international maritime community. Building on its success in this field, it developed  into a conflict management consultancy to advise and support businesses or organisations undergoing change, conflict or crisis.  The North Light Solutions approach combines critical analysis, lateral thinking, human understanding and technology to deliver pragmatic solutions.

The North Light team has considerable experience of life. We have all held senior leadership positions and understand both the public and private sectors. We are familiar with the challenges of leadership and we know that life is rarely simple. We recognise the inevitability of conflict and the imperative to manage it. We bring our considerable experience in doing this to the benefit of our clients.

Who we are

Felix Spender is a former Army officer with considerable experience of conflict, change and  crisis management, organisational reform, and training. Crisis management skills were refined supporting the international maritime industry, where Felix gained a considerable personal reputation. Conflict and dispute resolution skills were developed in the Balkans before transferring them successfully into the commercial world. Felix is an accredited mediator and a Fellow of the Institute of Leadership and Management.

Alison Brown is a former Army officer with over 20 years’ experience of effective HR and training development in both the public and private sectors.  Public sector experience focused on the design and evaluation of individual training within the MOD. This was consolidated by designing and implementing the innovative Young Ambassadors Programme for the Prince’s Trust Cymru and designing the first ever nationally accredited Welfare Practitioners Course for the Defence Medical Welfare Service.

Doctor Chris Allender is a former Army officer who saw service with the Gurkas before specialising as a Training Development Advisor.  He designed the Army’s command, leadership and management training and was the senior specialist adviser to the Army’s Officer Selection Board. He continues to provide specialist advice to the Army and is on the Directing Staff of the NHS staff college. Chris’s doctorate in psychology investigated Leadership Performance and he is a Fellow of the Chartered Institute of Personnel Development.

Ronnie McCourt is a former Army officer and senior academic in the Department of Communication and Applied Behavioural Science at the Royal Military Academy Sandhurst. He is the focus for leadership,  change management and crisis communications as well as delivering the academy’s acclaimed international outreach programme. Ronnie has an MBA from the Open University Business School and is a Fellow of the Chartered Management Institute.

Barney Spender has over 25 years of experience in the media. He has worked as a journalist across broadcast and written press from the BBC, Radio France International to Reuters and The Times. His career has taken him around the world and he has spent extensive periods in South Africa, Greece and France. He has also run training courses for RFI and is a guest lecturer at the Centre de Formation des Journalsites in Paris.

North Light Solutions is supported by a pool of experienced consultants who provide expertise covering crisis management, HR, mediation and training.