All change projects are contentious.
“I didn’t want to change. I had set up the programme and run it efficiently for 12 years and nobody complained. Then, one day somebody says we need a new system without even talking to me. How did that make me feel? I put my soul into this business and then everything is chucked out because they want something more shiny. Why should I help out?”
Numerous projects fail to achieve their stated goals.
Failure of either the internal project team relationship or external stakeholder relationships will cause delay, add cost and could be catastrophic.
Project managers, great and small, must keep the team operating effectively using well honed conflict management skills.
If you are contemplating change or managing projects and want to minimise the cost and delays to your project then contact us to arrange a consultation.